Privacy Policy

Privacy Policy

Pranava (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, phone number, and other similar contact details.
• Payment Information: Credit card or other payment information when you make a purchase on our website.
• Account Information: Usernames, passwords, and other account credentials if you create an account on our website.
• Order History: Information about your purchases and transactions with us.
• Communications: Correspondence between you and Pranava, including emails and messages sent through our website.
• Usage Data: Information about how you use our website, including your browsing activity, pages viewed, and referring website.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Order Fulfillment: To process and fulfil your orders, send order confirmations, and provide customer support.
• Website Improvement: To enhance and personalize your experience on our website, including analyzing website usage and performance.
• Communication: To respond to your inquiries, send promotional emails, newsletters, and updates about our products and services (you can opt out of these communications at any time).
• Account Management: To manage your user account and provide you with access to certain features and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and providing our services, such as payment processors and shipping companies. These service providers are contractually obligated to protect your data and use it solely for the purposes specified by Pranava.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

5. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your data and request the restriction of certain processing activities. To exercise these rights or inquire about your data, please contact us at [Contact Email]. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any updates will be posted on our website, and the date of the last revision will be indicated at the beginning of the policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at Contact Us or contact@pranava.co

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.